Tips
Practical how-tos for running a smarter home-service business - call handling, pricing, scheduling, lead capture, and the tools that make it easier.
How to handle a non-paying customer: the 5-step sequence that actually collects
An invoice past due 30 days has a 79% collection probability. At 90 days it's 47%. At 180 days it's under 25%. Here's the exact sequence to run before each threshold so the number stays high.
How to calculate your true labor cost (and why every quote is 12% short)
Most contractors quote labor at the hourly wage they pay the tech. That number is missing 12-22% of the actual cost, and the gap is where margin disappears. Here's the full calculation.
How to set up Google Business Profile for HVAC contractors (2026 guide)
Step-by-step setup for HVAC shops on Google Business Profile in 2026 — from claiming the listing to ranking for "AC repair near me" in your service area.
The home-service contractor's guide to recurring service contracts
Recurring service contracts are the most underused revenue lever in home services. Here's how to design them, price them, and get customers to actually sign them.