The 3-day SaaS: what shipping daily looks like at month 1
Plyrium went from idea to live SaaS in three days, started taking real Stripe charges in week 2, and has shipped something every day since. Here's what that cadence actually feels like, what it changes, and what it costs.
How to handle a non-paying customer: the 5-step sequence that actually collects
An invoice past due 30 days has a 79% collection probability. At 90 days it's 47%. At 180 days it's under 25%. Here's the exact sequence to run before each threshold so the number stays high.
How to calculate your true labor cost (and why every quote is 12% short)
Most contractors quote labor at the hourly wage they pay the tech. That number is missing 12-22% of the actual cost, and the gap is where margin disappears. Here's the full calculation.
Why we don't charge per-user seats
Every contractor CRM bills you by the user. We don't. Here's why per-seat pricing is the wrong shape for service-trade businesses, what we charge instead, and the math on how it actually compares.
What's new in the Academy: six fresh guides for service trades
Six new contractor guides shipped this week - covering LSAs, owner pay, HVAC maintenance agreements, insurance roofs, scaling a cleaning crew, and surviving the landscaping off-season. Plus easier navigation on the All Trades hub.
Changelog · 2026-05-02 — pull-labor-onto-invoice, 3-tier proposals, and the math is finally exact
Four big features this week: one-click labor import on invoices, Good/Better/Best 3-tier proposals, a time-math regression test, and a reports audit script. Plus form auto-save and offline queue under the hood.
What every ServiceTitan refugee told us — and how we built different
We read 100+ contractor complaints about ServiceTitan on r/HVAC. Here's what they said, and how we designed Plyrium so your techs never have those gripes.
How to set up Google Business Profile for HVAC contractors (2026 guide)
Step-by-step setup for HVAC shops on Google Business Profile in 2026 — from claiming the listing to ranking for "AC repair near me" in your service area.
The home-service contractor's guide to recurring service contracts
Recurring service contracts are the most underused revenue lever in home services. Here's how to design them, price them, and get customers to actually sign them.