Customers with a saved card on file

A 'card on file' is a Stripe-saved payment method tied to one of your customers. Once a card is saved, you can charge it off-session (no customer interaction needed) for follow-up invoices, set up autopay subscriptions, or just keep it ready for the next emergency call.

Three ways to save a card

1. Customer pays an invoice via Stripe Checkout AND ticks the 'Save card for future invoices' checkbox during payment. This is the original path — works as a side-effect of normal billing.
2. Send the customer a save-card link directly (NEW). Settings → Invoicing has the option; the customer detail page has the dedicated button. Customer follows the link, enters card details, no charge made.
3. On the customer-facing portal at /me/[token], customer clicks 'Manage payment + subscriptions' and adds a card via Stripe's hosted billing portal.

Send a save-card link

1. 1
   Open the customer's detail page

   /portal/customers → click their card.

2. 2
   Find the 'Payment method on file' section

   Above the equipment list. If no card on file, you'll see 'Send save-card link' button.

3. 3
   Pick how to deliver

   Modal opens with three options — Text it to (their phone, via Quo), Email it to (their email, via Resend), or Copy link. Texting closes faster; emailing is more visible; copying lets you paste it wherever you usually contact them.

4. 4
   Wait for them to act

   Customer clicks the link → Stripe Checkout collects card details (no charge) → lands on a Plyrium-branded thank-you page → webhook saves the card details on their record.

What you can do with a saved card

• Charge it off-session for one-off invoices — 'Charge now' button on the customer detail page.
• Use the existing 'Charge ··4242' button on any invoice's detail page to apply the card to that specific invoice.
• Set up an autopay (Stripe subscription) recurring contract — see the autopay article in Quotes & invoices.
• Customer can self-update the card via /me/[token] → 'Manage payment + subscriptions'.

Removing a saved card

'Remove' button on the customer detail page. Detaches the card in Stripe + clears the local fields. Active autopay subscriptions using this card KEEP working — Stripe locks the card into the subscription at create time, so removal doesn't affect existing subs. To actually stop autopay, cancel the contract separately.